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Baldrige Award Winning Quality

How to Interpret the Baldrige Criteria for Performance Excellence

Mark Graham Brown

Baldrige Award Winning Quality
Baldrige Award Winning Quality

Baldrige Award Winning Quality

How to Interpret the Baldrige Criteria for Performance Excellence

Mark Graham Brown

Paperback | Engels
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€ 69,95
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Omschrijving

Praise for Previous Editions of this Classic Guide:

Our members and applicants rely heavily on Mark Graham Brown’s book to help them implement the most current Baldrige Award criteria. This book is a ‘must’ for anyone who is serious about achieving performance excellence.—Thomas Hinton, President, California Quality Awards

Baldrige Award Winning Quality by Mark Graham Brown provides insight into what the Baldrige examiners are looking for and consider ‘best in class.’ Additionally, the examples of what other companies are doing are invaluable by providing ideas to consider within your own company — almost a mini-benchmark opportunity. Ideas for how to best present your information are helpful and can be used in day-to-day organization and tracking of processes and services.—Joyce Manigold, Vice President, Human Resources, Shea Homes Arizona

Using the Malcolm Baldrige criteria to improve your business makes bottom-line sense. Using Mark Graham Brown’s book to improve your business can compound your results. Mark brings real-world best practices to your desk, making it easier for your company to identify improvement opportunities.—Mark A. Naig, Operational Development Specialist, Ericsson, Inc.



Praise for Previous Editions of this Classic Guide:

Our members and applicants rely heavily on Mark Graham Brown’s book to help them implement the most current Baldrige Award criteria. This book is a ‘must’ for anyone who is serious about achieving performance excellence.—Thomas Hinton, President, California Quality Awards

Baldrige Award Winning Quality by Mark Graham Brown provides insight into what the Baldrige examiners are looking for and consider ‘best in class.’ Additionally, the examples of what other companies are doing are invaluable by providing ideas to consider within your own company — almost a mini-benchmark opportunity. Ideas for how to best present your information are helpful and can be used in day-to-day organization and tracking of processes and services.—Joyce Manigold, Vice President, Human Resources, Shea Homes Arizona

Using the Malcolm Baldrige criteria to improve your business makes bottom-line sense. Using Mark Graham Brown’s book to improve your business can compound your results. Mark brings real-world best practices to your desk, making it easier for your company to identify improvement opportunities.—Mark A. Naig, Operational Development Specialist, Ericsson, Inc.



Mark Graham Brown Manhattan Beach, California, USA. Jonathan Craig

Specificaties

  • Uitgever
    Productivity Press
  • Druk
    18
  • Verschenen
    aug. 2013
  • Bladzijden
    408
  • Genre
    Milieukunde, techniek en technologie
  • Afmetingen
    280 x 210 mm
  • Gewicht
    952 gram
  • EAN
    9781439893821
  • Paperback
    Paperback
  • Taal
    Engels

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